Contact · get in touch

Found something broken, or have a question?

Email us directly. We read every message and usually reply within a couple of days.

Get in Touch

Have questions about Cash Buddy? Need help with the budget planner? We're here to help.

We typically respond within 1-2 business days.

What we can help with

  • Technical issues or bugs with the budget planner
  • Questions about how to use specific features
  • Feature requests or suggestions for improvement
  • Questions about privacy, data storage, or security
  • General feedback about the tool

What we cannot help with

Important Notice

Cash Buddy is a budgeting tool, not a financial advice service. We cannot provide:

  • Personal financial advice or debt counseling
  • Investment advice or recommendations
  • Loan product recommendations or mortgage advice
  • Tax advice or legal guidance
  • Help with serious debt problems or bankruptcy

Need financial help or advice?

If you're struggling with debt or need professional financial guidance, please contact one of these trusted UK organizations:

StepChange Debt Charity

Free, expert debt advice and solutions

www.stepchange.org | 0800 138 1111

Citizens Advice

Free, confidential, and independent advice

www.citizensadvice.org.uk | Check website for local number

MoneyHelper

Free money and pensions guidance from government

www.moneyhelper.org.uk | 0800 138 7777

National Debtline

Free confidential debt advice

www.nationaldebtline.org | 0808 808 4000

PayPlan

Free debt advice and debt management plans

www.payplan.com | 0800 280 2816

Frequently asked questions

Before contacting us, you might find answers in our FAQ page, which covers:

  • How to use the budget planner
  • Data storage and privacy
  • Loan calculator explanations
  • Payday countdown features
  • Common troubleshooting steps